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Here you go...
http://www.homereserve.com/Assembly-Information.shtml
Hi Jenn,
Instructions should have come with your end panel. They should also be available on the Home Reserve website, but they are not, yet.
When I get into the office tomorrow morning, I'll post a link here so that you can download the PDF. I'l...
Hi ThreePedals.,
Call us at 800-482-2712 x105. We will fix the problem with your frame. Rock hard foam is not acceptable, we'll fix that. Customer service questions are best addressed at that number.
Hi Judy,
If you aren't happy we aren't either. Broken parts are replaced free of charge. Seat cushions shouldn't go flat. We'll fix all your issues. Please call Sandy at 1-800-482-2712. Customer service questions are best addressed at that number....
Debi, Give customer service a call at 1-800-482-2712. We are testing a new material for the "black floor guides" that won't slide on wood floors.
Contact Customer service at support@homereserve.com. The cushions should fit snugly side-by-side. If you have pictures, that would be helpful.
At HR we saw early on that the more fabrics we had the more likely a visitor would buy. When someone visits our site and then buys, we call that a conversion.
Sometimes that is all we are about, what was the conversion rate today?
Then we come t...
Comment Wall (11 comments)
- At 10:52am on February 12, 2008,
Randy said…
- We can ship to most anywhere, it's just the cost is prohibitive. I'll get Sandy to check it out.
- At 4:34pm on February 11, 2008,
Keith said…
- Hi Randy, can you guys ship to Sweden? ... I'll be moving in July and I'm still trying to convince my girlfriend to get a HR couch when we get settled. But the main argument is if you guys can ship international or not. Thanks! :)
- At 9:51am on December 12, 2007,
Randy said…
- Go to the top menu and click "tools" and then click on "internet options", then click on "delete files".
- At 11:04pm on December 11, 2007,
Devon Martin said… - Randy, I hate to show my lack of computer knowledge, but how do I go about deleting my browser cache????
- At 7:28am on December 11, 2007,
Candace Colley said…
- I had that problem before because it seems that the video plays faster than it is downloaded to my computer. So what I've done is as soon as it starts playing, pause it and let it completely download first, then unpause and the whole video should play straight through. You can tell if it is comepletely downloaded by the little bar thats behind the play bar (okay I forgot what the bars are actually called, but the bar that displays how much of the video has actually played also shows another bar behind it, kind of stripy, and when it is full the download is complete and the video shouild play.)
Candi
- At 9:09pm on December 9, 2007,
Randy said…
- Hi Devon,
Everything seems to working on my end, both in IE and firefox. Try deleting your browser's cache and see if that helps. The instructions are very easy to follow so you shouldn't have any problems.
Randy
- At 1:50pm on December 9, 2007,
Devon Martin said…
- Randy, I am asking you because if I understand correctly, you set up this social network. I am having trouble trying to view Katsy Joiner's video. I watched it before with no problems, and it had much to do with me ordering my furniture. Now my furniture is here and I want to try to assemble it. I am trying to watch the video again just as a refresher on how it is done. I can't seem to get it to play.
I get a message saying done, but with errors when I click on
that video. Can you try and see if you have a similar problem, and if not can you give me any suggestions. Thanks. I think your idea for this site was great.
Devon Martin
- At 10:50am on June 1, 2007,
Alison Foster said…
- Your product rocks! We have had our couch and 2 ottomans for two weeks now- so beautiful and comfortable! All of my friends are JEALOUS. :) Thanks so much!
- At 7:43pm on April 6, 2007,
Cassie Gruver said…
- Hi Randy!
- At 4:30pm on March 26, 2007,
- Hi Randy, Im testing out this Chatterwall thing and thought you'd be a good guinea pig... cheers! :)
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Fabrics; More is better?
At HR we saw early on that the more fabrics we had the more likely a visitor would buy. When someone visits our site and then buys, we call that a conversion.
Sometimes that is all we are about, what was the conversion rate today?
Then we come to our senses and understand value, service and choice are what makes us stand out in the crowd.
Sure the more fabrics we offered made it easier for you to buy. But then came the challenge. 135+ fabrics, how do we keep these fabrics in stock? How do we… Continue
Sometimes that is all we are about, what was the conversion rate today?
Then we come to our senses and understand value, service and choice are what makes us stand out in the crowd.
Sure the more fabrics we offered made it easier for you to buy. But then came the challenge. 135+ fabrics, how do we keep these fabrics in stock? How do we… Continue
Posted on March 10, 2009 at 11:48pm —
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